Arch • Columbus's Full-Service Marketing Agency

Customers, not clicks.

Arch is a full-service marketing agency in Columbus, Ohio. We build the brand, the website, and the demand engine that bring customers in. Whether your market is Dublin or all fifty states, B2C or B2B.

Free, no obligation Reply within one business day No annual contract You own every account
Based in Columbus, Ohio Local, regional & national reach B2C and B2B
Zach Strauss, founder of Arch, a full-service marketing agency in Columbus, Ohio
What We Do

A full-service Columbus marketing agency,
under one roof.

Take one capability or take all twelve. Either way it is one team, one strategy, and one number to call when you want to know how it is going.

i.

SEO

Rankings that compound, in whatever market you sell into. Built around what people actually search.

  • Full technical audit: crawl, index, speed, Core Web Vitals
  • Keyword and intent mapping tied to your actual services
  • Competitor gap analysis against your top three rivals
Learn more →
ii.

Local Search & Google Business Profile

If you have a footprint, own it. One storefront in Powell or forty locations across six states.

  • Google Business Profile claim, cleanup, and optimization
  • Category and attribute selection strategy
  • Photo, post, and Q&A content cadence
Learn more →
iii.

Paid Media & PPC

Ads managed against cost per customer, not cost per click. We report the number that matters.

  • Account audit and structural rebuild
  • Conversion tracking and offline conversion imports
  • Google Search, Performance Max, and Display
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iv.

Traditional Media & PR

Radio, TV, out of home, direct mail, and earned coverage in the Columbus press.

  • Media plan across broadcast, digital, and print
  • Radio buying and negotiation, Central Ohio market
  • Broadcast and connected TV placement
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v.

Web Design & Development

Sites built to load fast, rank well, and turn visitors into booked appointments.

  • Discovery, sitemap, and user flow mapping
  • Wireframes and conversion-first page structure
  • Custom design in your brand system
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vi.

Branding & Creative

A brand system that makes you look like the obvious choice before anyone reads a word.

  • Brand discovery and stakeholder interviews
  • Competitive and category visual audit
  • Positioning and messaging framework
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vii.

Content Marketing & Video

The stories, shoots, and short-form video that give every other channel something to run.

  • Content strategy tied to buyer questions
  • Editorial calendar and topic roadmap
  • Long-form article and guide production
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viii.

Email Marketing & SMS

The cheapest revenue you own. Lists, automations, and offers that bring past customers back.

  • List audit, cleanup, and segmentation
  • Platform setup or migration
  • Welcome and onboarding sequences
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ix.

Social Media Management

Consistent presence on the platforms your customers actually use, run by people who post on time.

  • Platform audit and channel prioritization
  • Profile optimization across networks
  • Monthly content calendar and approvals
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x.

Reputation & Review Management

Review velocity is a ranking factor and a closing factor. We build the system that keeps it moving.

  • Review audit across every relevant platform
  • Automated request workflow build
  • CRM, POS, or field service integration
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xi.

Marketing Automation & CRM

Leads that get followed up in minutes instead of days, without anyone remembering to do it.

  • CRM selection, build, or cleanup
  • Pipeline and deal stage design
  • Custom properties and data architecture
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xii.

Analytics & Attribution

Call tracking, form tracking, and reporting that ties spend to closed revenue.

  • GA4 audit, configuration, and event setup
  • Google Tag Manager implementation
  • Dynamic number insertion call tracking
Learn more →
Always Free

Start with a marketing audit.

Before we propose anything, we audit your local visibility, website, ad spend, reviews, and top three competitors. You get the written findings in about 45 minutes, and you keep them whether you hire us or not.

Get Your Free Marketing Audit
Who We Serve

If you need customers,
we know how to find them.

Consumer or commercial, the channels change but the discipline does not. Here is where we spend most of our time.

Home Services

HVAC, roofing, plumbing, landscaping, remodeling. Map pack, Local Services Ads, and speed to lead.

Healthcare & Dental

Practices and specialty groups. New patient acquisition, reviews, and referral marketing.

Restaurants & Hospitality

Single location or a growing group. Local discovery, social, email offers, and event promotion.

Legal & Professional Services

Firms and advisors. Authority content, high-intent search, and consultation booking flows.

Retail & Ecommerce

Storefronts and online sellers. Shopping campaigns, feed health, email, and retention.

Manufacturing & B2B

Longer cycles and technical buyers. Positioning, demand generation, and sales enablement.

Real Estate & Construction

Agents, developers, and contractors. Brand, project storytelling, and territory visibility.

Nonprofit & Education

Enrollment, donor acquisition, and event campaigns on budgets that need to work hard.

B2C B2B Both, and we do not treat them the same. Consumer buying is fast and emotional. Commercial buying is slow and consensus-driven. The plan reflects which one you are.
How We Engage

Three ways to work together.

Every engagement starts with a free marketing audit. From there you pick the model that matches the work in front of you.

01

Pick Your Channels

Best for: you have functions that need an owner.

You already have marketing running. Some of it underperforms. Some of it leaks. Some has no owner at all. Tell us which pieces, and we take them over and make them work. Pick one, pick three, pick whichever ones are bleeding the most.

  • Take over your site and lift conversion
  • Own SEO and the content engine
  • Run paid media and fix the leaks
  • Own local search and your profiles
  • Take over social or email entirely
  • Any combination of the twelve
Capabilities engagedYou choose
Pricing: Starts at $500/month, scaling with the functions you hand us
03

Projects & Sprints

Best for: one thing needs to get built, well.

A defined scope with a start and an end. No retainer required. Many clients start here and stay for the ongoing work.

  • Website design & build
  • Rebrand & identity systems
  • Photo & video production
  • Location or product launches
  • CRM and automation buildouts
Capabilities engagedYou choose
Pricing: Fixed project fee, scoped up front
How We Work

Four steps, then it repeats.

No retainer without a roadmap. No tactics without a strategy. No spending without a way to tell whether it worked.

i.

Audit

We map your visibility, website, spend, reviews, and competitors. You get the written findings and a prioritized plan, free.

ii.

Build

We fix the foundation first. Profile, site, tracking, and offer. Running ads into a broken funnel is how budgets disappear.

iii.

Launch

Channels go live in sequence, not all at once, so we can tell what is actually producing customers.

iv.

Compound

Every month we cut what is not working and put the money behind what is. Small edges stack into a lead.

Then back to Audit. Every quarter the numbers reset the plan. That is the difference between paying a retainer and building an asset.
Founder, Arch
ZS
Why We Exist

Built by an operator, not an ad man.

Most agencies are run by marketers who have never carried a quota, never owned a P&L, and never had to make payroll on a slow month. That shapes what they optimize for.

Arch was founded by a three-time exited operator and four-time Inc. 5000 honoree who has built companies in this market and sold them. We have sat in the chair you are sitting in.

It means we know the difference between marketing that wins awards and marketing that pays the bills. We do the second one, and we are happy to show our work.

3x
Companies Exited
4x
Inc. 5000 Honoree
12
Capabilities In House
Columbus
Based Here
What Clients Say

Growth is not a promise.
It is a number.

We report the same way you would judge a salesperson. Calls booked, jobs sold, revenue closed.

"

We went from invisible in three suburbs to the first result in all of them. The phone problem solved itself.

Owner
Home Services, Central Ohio
"

First agency that gave us a number instead of a slide deck. We finally know what our marketing is buying.

Managing Partner
Professional Services, Columbus
"

They replaced four vendors with one team, and it cost us less than what we were spending before.

President
Manufacturing, Central Ohio

Rather just ask a question?

A real person reads it and a real person replies, usually the same day. Or start with the free marketing audit and we will come to the conversation already knowing your market.

Frequently Asked

Questions worth answering.

Where our clients are based

Where they sell is a different map. Many of our clients ship, serve, and close deals well beyond Ohio.

Stop guessing.
Start growing.

Get a free marketing audit. We will show you exactly where you stand against your three closest competitors, whether you hire us or not.

Get Your Free Marketing Audit →